I usually send major updates through the newsletter as well such as final dates and also on my social media, thank you! If you can not find your preorder here, do not hesitate to contact for any questions or doubts.

• Preorders for Van Gogh's Sunflower Tote bag are arriving as expected on April 22nd and I will start shipping the orders that have them!

• Preordered caps, preordered Umbreon Moonbags and Eeveelution jackets also started production on March 3rd and will be in time as expected (early to mid May) , if not before!

• Preorders for eeveelution bag - Fairy are now travelling to my place and I will start shipping them in around 10 days.

• Smaller goodies such like keychains, standees, deskmats, finished production ahead of time and I started shipping them! You should receive the notification with your tracking number these days.

• Hairclips, soft key covers and stickers are on their way to my place so I can start shipping in around 10 days! Because of production methods, beautifly hairclips are being sent separately through express as they haven't finishing production but hopefully they will meet the estimate too, I will keep you informed in case it gets delayed.

• Water bottles, glasses, piplup bath rugs and ceramic mugs are also on the middle of production. Estimated to start shipping around mid April.

• Plushies production is done, they're on their way to my place so I can pack them and ship them. They're expected to arrive on April 23rd!

• Van Gogh's Sunflower sweatshirts estimated time to start shipping is mid to late May. I had to restart the samples because I did not like the feeling of the cloth but I hope to still meet the estimates, I will keep on updating. And will start production right after.

For now, as I am only one person operating everything, the store opens twice a year (summer and winter) and closes after a certain period of time to fully work on preorders, restocking and renewing. I try to keep on improving shipping times and store openings. Sorry for the inconvenience and thank youd eeply for your support and patience.

Yes, of course! Send a message about it either on the chat or vto my contact email sugahri.contct@gmail.com and I'll change it!

You can change your address anytime until the items are sent.

Your whole order will be sent when the preorder items are ready. If you wish to get those first you will need to make separate order.

All orders and shipments include tracking and it is sent to your email.

You can track them using the link that arrives to your email or your local post service, which is usually more convenient in case you are unsure of the status. For example for United States it would be USPS. For Canada it will be Canada Post, for United Kingdom Royal Mail, etc.

Once you receive your tracking number:

1 to 5 working days for spanish customers (National mail service!)

5 to 10 working days for european customers

7 to 15 working days for international customers (please keep an eye on your tracking number!)

IMPORTANT: I urge all customers to keep an eye on their tracking number not only using the link providad but also using your local post service tracking, as they are in charge of the orders once the package arrives at your country, they hold the packages at your post offices and have all the information.