Helpful information
Preorder updates and estimated shipping
Almost everything has arrived in late September but I am still shipping packages, as everything came up at the same time I am facing a delay because of my own packing/shipping speed. I am very sorry if this caused a problem or worried you, I will do my best to have everything sent quickly.
Once the store closes I will send these kind of updates through the newsletter and also on my social media, thank you! Mostly on instagram as the stories allow me to give everyday updates with pictures in a non-invasive way.
- Preorders for Van Gogh's Sunflower Sweatshirts and Eeveelution jackets are following their schedule and started production recently to start shipping mid November. The eeveelution jackets are having a delay and will also arrive in mid November (original estimated was late October).
- Porcelain loungewear started shipping on September 28th.
- Preordered caps and preordered Umbreon Moonbags started shipping in late Septemberbut I am still working on it!
- Water bottles, glasses, bath rugs and ceramic bowls started shipping in late Septemberbut I am still working on it
- Plushies production started shipping in late Septemberbut I am still working on it! Mew plushies suffered a delay and arrived later on October 24th.
- Van Gogh's Sunflower tote bags started shipping in late Septemberbut I am still working on it! .
- Summer 2026 clothing collection is in mid production, the Wave Mesh T-shirt finished and arrived at my place, starting its shipment on September 28th. For the other clothing items they are ahead of the original schedule (late October) for the moment and expected to arrive in mid October.
- Fish plates, keycaps, notepads, chopsticks, Auarium bags, stickersheets, small keychains, carabiners started shipping in late Septemberbut I am still working on it!
- TCG Sunflower binders (9 pocket) have arrived earlier than expected andstarted shipping in late Septemberbut I am still working on it!
- TCG Binders arrived on October 21 and I started shipping thje orders that include them.
If you can't find information of your preorder here, please do not hesitate to contact. I am always happy to tell about all th einformation and it never comes off as a bother or pushy so please ask away!
Why is the store closed?
For now, as I am only one person operating everything, the store opens twice a year (summer and winter) and closes after a certain period of time to fully work on preorders, restocking and renewing. I try to keep on improving shipping times and store openings. Sorry for the inconvenience and thank youd deeply for your support and patience.
Can I change my address?
Yes, of course! Send a message about it either on the chat or vto my contact email sugahri.contact@gmail.com and I'll change it!
You can change your address anytime until the items are sent.
What if I ordered something -in stock- with a -Preorder- item?
Your whole order will be sent when the preorder items are ready. If you wish to get those first you will need to make separate order.
I am unsure of what my tracking number says
All orders and shipments include tracking and it is sent to your email.
You can track them using the link that arrives to your email or your local post service, which is usually more convenient in case you are unsure of the status. For example for United States it would be USPS. For Canada it will be Canada Post, for United Kingdom Royal Mail, etc.
Arrival Timings Information
Once you receive your tracking number:
1 to 5 working days for spanish customers (National mail service!)
5 to 10 working days for european customers
7 to 15 working days for international customers (please keep an eye on your tracking number!)
IMPORTANT: I urge all customers to keep an eye on their tracking number not only using the link providad but also using your local post service tracking, as they are in charge of the orders once the package arrives at your country, they hold the packages at your post offices and have all the information.

